Privacy Policy

1. Who operates this website

This website is operated under the name OM Spices Unjha, a wholesale spice business based in Unjha, Gujarat, India. For privacy questions or requests, contact us using the official WhatsApp number listed at the end of this policy.

2. Information you choose to provide

If you complete the wholesale enquiry form, you may enter your name, company or business name, phone or WhatsApp number, the spice you are asking about, approximate quantity, and any additional notes such as grade, packaging, or delivery location. Required fields are identified on the form.

Please provide only information needed for your enquiry. Do not include payment card details, passwords, government identity numbers, or other sensitive information in the form.

3. What happens when you prepare an enquiry

The form runs in your browser. When you select Prepare wholesale enquiry, the website builds a pre-filled message and opens WhatsApp using a link that contains the message text. WhatsApp/Meta may receive the information in that link in order to open the draft. The message is not sent to OM Spices until you review it and press Send in WhatsApp.

The website does not submit the form to an OM Spices server or store the form contents in a website database. If you close or do not send the WhatsApp draft, OM Spices does not receive the enquiry through this form. WhatsApp's handling of information is governed by its own Privacy Policy and terms.

4. How OM Spices uses an enquiry

If you send the message, OM Spices receives it through WhatsApp and uses the details to understand and respond to your wholesale enquiry, discuss product requirements, and maintain relevant business correspondence or records. We do not sell enquiry details or use them for unrelated advertising.

5. Google accounts and Google user data

At present, this website has no account or login feature, does not use Google Sign-In or OAuth, and does not connect to Google APIs to access Google account data. OM Spices does not receive, access, collect, use, store, or share Google user data through this website. If a Google-connected feature is introduced in the future, this policy will be updated to describe the specific data and use before that feature is offered.

6. Service providers and external services

• Website hosting: Render hosts the website and may process ordinary technical request information, such as IP address, browser details, request time, and error or security logs, to deliver and protect the service. See Render's Privacy Policy.
• Fonts: The website loads typefaces from Google Fonts. A request for a font may provide Google with standard connection information, such as your IP address and browser details. See Google's Privacy Policy.
• Enquiries: WhatsApp/Meta processes information when you open or use WhatsApp, including the prepared enquiry text as described above. See WhatsApp's Privacy Policy.

These providers process information under their own terms and privacy notices. Their services may process information on systems located outside India.

7. Cookies, analytics, and advertising

The website currently has no user login, payment system, analytics tracker, or advertising pixel. Hosting infrastructure and third-party services may process technical information needed to operate their services. Their own privacy notices explain their practices.

8. Retention and deletion

Unsent enquiry form contents are not stored in the website database. If you send an enquiry, the message may remain in WhatsApp and in OM Spices' WhatsApp conversation records for as long as reasonably needed to respond, manage the business relationship, or meet applicable record-keeping obligations. You can contact us to request correction or deletion of information held by OM Spices, subject to applicable law and legitimate business record requirements. Deleting a message from one service does not automatically delete it from another service or from your own device or backups.

9. Your choices and privacy requests

• You may leave the enquiry form without preparing or sending a message.
• Before sending, review and edit the WhatsApp draft, or close it.
• You may contact OM Spices to request access to, correction of, or deletion of an enquiry we received.
• For information held by WhatsApp, Google, or another provider, use that provider's privacy tools and contact channels.

10. Security

We take reasonable steps to protect business correspondence and use established service providers to host the website and handle enquiries. No internet transmission or storage method can be guaranteed completely secure. Please avoid including sensitive personal or financial information in a wholesale enquiry.

11. Children

This wholesale business website is intended for business enquiries and is not directed to children. We do not knowingly ask children to submit personal information. If you believe a child has sent us information, please contact us so we can review the request.

12. Updates to this policy

We may update this policy when the website or its information practices change. The latest version will be published at this URL with its updated date. If a future feature changes how personal information or Google user data is handled, this policy will be revised to describe that feature.